Have Any Questions

Find possible answers below or contact our sales team for any questions.

#1 General FAQs

Sample Free Or Need To Pay?

Generally we provide export box without logo, but customized packing is also welcome. English, Japanese, Spanish, Korean, Arabic language version is available. Other language and packing can be customized upon your request.

What Is MOQ?

Inventory goods have no MOQ. Our minimum order quantity is 500PCS for customized products, based on the current shiping freight, we recommend that you purchase the whole cabinet to save cost.

#2 Customization FAQs

May I Customized Outer Packing And Production Instructions?

Generally we provide export box without logo, but custom packaging is also welcome. Available in English, Japanese, Spanish, Korean, Arabic. Other languages and packaging can be customized according to your requirements.

May i oem my brand?

We support the OEM service of any brand, you only need to make a request, we can do it 1:1,Peakvac located in Suzhou, the OEM capital of vacuum cleaner processing, which have a complete vacuum cleaner supply chain. Less costs, more benefits for you.

#3 Products FAQs

WHAT ARE THE CHARACTERISTICS OF PEAKVAC'S PRODUCT?

We have a professional R&D team of more than 10 people. We can create a product that fits your market exactly according to your requirements, making your product unique.

Which Product Is More Popular?

All products are well sold in the market. But not every market in same, we have exported more than 30 countries, We have a deep understanding of the market in each country. We can recommend the right product to get more profits.

If Product Has Quality Problems, How To Deal With It?

Only replace without repair, damage caused by human factors, we are sorry that we cannot replace, refund or make up.

CAN I GO TO CHINA FOR INSPECTION?

Of course, Due to the current epidemic situation is bad,we support online factory inspection.

#4 Payments and shipping FAQs

What Is Your Terms Of Payment?

1. 30% deposit, the balance before shipment.

2. L/C at sight.

How Long Is Your Delivery Time?

Depends on the quantity, whether it is customized, it also depends on the logistics and the speed of customs clearance. We can ensure that bulk shipments are delivered within 30 days.

#5 Others

What Is The Process After Placing An Order?

1.Customized——first make a custom mold/sign/package.

2.Samples——make them in accordance with your requirements the first time, and confirm them.

3.Confirm the order——sign the sales contract after the sample is confirmed.

4.Deposit——30% deposit before mass production.

5.Production arrangement——we will handle the production.

6.Remaining payment——after bulk inspection, the balance before shipment.

7.Shipment——Choose the designated freight forwarder or our partner, and we will deliver the goods to the destination port.

8.Confirm the packing list/commercial invoice/packing list/certificate of origin.

9.After-sales service.

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